Dear Loyalty Memebers
We have recently upgraded our Loyalty Program in all four of our Good Stuff locations. The new program has some added perks, such as receiving $10 for every 125 points earned (still 1 point per dollar spent)! You will also have the ability to connect your Credit Card to your account so every time you use your card at Good Stuff it will automatically give you points! We have changed our birthday rewards so that you receive a $15 credit to use when you come in on the day of your birthday. In addition to this, it will now be WAY easier for you to access your account to check your rewards/points balance as well as update your personal information such as name and email and view your transaction history.
The first time you dine with us on this new system our servers will ask you for your email address to make sure we are accessing the correct account. Once that is done you will receive a welcome email from “Toast” thanking you for transitioning over to the new program. At that point, it will allow you to click some links depending on what you would like to do. Verify your Credit Card, Add your name or birthday, etc…
As with any change we have run into a couple snags that we are working on with Toast to resolve. The main issue we are experiencing is the inability at this time to redeem any dollar value that was imported over from our old system. This does not affect gift cards, only our loyalty accounts. We are eagerly working to resolve this issue and will let you know when things are up and running. We are working hard on this and we will find a solution.
We have over 16,000 registered loyalty members and we cannot thank you enough for helping us be who we are today as a company. We would not be here if it weren’t for you. We look forward to what the rest of 2018 has in store.
Cris Bennett and the Good Stuff Family